ColorFitFinder help
Support
Use this page for setup, troubleshooting, privacy questions, and Pro license help.
Contact
Email support: support@colorfitfinder.com
Include your Chrome version, extension version, page URL, and a short description of what happened.
Before contacting support
Refresh the shopping page, reopen the extension popup, and try scanning again. Some retailers block image access or lazy-load product images slowly.
Install the extension
- Install ColorFitFinder from the Chrome Web Store when available.
- Pin the extension from Chrome's extensions menu for faster access.
- Open a shopping page, click the ColorFitFinder icon, save colors, then click Scan Page.
Using ColorFitFinder
- Use Pick Color to save colors from a webpage.
- Use Scan Page on shopping pages to detect product image matches.
- Open Matches to review products and save items locally.
- Use Profile and Quiz tools for Pro palettes, collections, avoid colors, strictness, and seasonal palette ideas.
Troubleshooting
- If no products are found, scroll the page so images load, then scan again.
- If colors look off, compare multiple product photos because lighting and editing affect image colors.
- If a site blocks scanning, try the product page instead of a search results page.
- If Pro is not active, validate your license key again from the upgrade screen.
Privacy and data
ColorFitFinder stores palette and saved-find data locally in your browser in the current MVP version. Read the privacy policy for details.